As the IT world turns

The more time I spend working in the Information Technology field, the more I see opportunities. Usually, it’s simply a an old technology being consumed by a newer one – like traditional telephones being taken over by VoIP phones on the corporate desktop. I’ve championed that notion for nearly a decade, and only now is that really happening at an increasing pace. Cool stuff if you get a chance to use it too.

However, that’s not what I see happening right now. It’s much simpler and much more fundamental than another Microsoft Windows server taking on another role from another team or technology. The changes that are afoot are at the root, the foundation of enterprise computing and it has a social media tie-in. I have a message for my peers in the Information Technologies field. Your world is already changing, and if you don’t see what’s happening, you’ll be left behind.

The change that’s taking place renders the corporate desktop as we know it, obsolete. The disparate servers, inefficient. This is something that I’ve been watching for some time, but only recently have seen some indications that convince me that the world has turned the corner.

What are these things that change the entire game? Why, virtualization, thin clients and “web 2.0” software of course. You already are talking about these things. You are probably working with a couple of them if not a combination of all in some way. What’s convinced me that IT ten years from now will be a wildly different landscape than it is today is the fact that virtualization works, thin clients are actually viable now, and “web 2.0” software is past the “wow” stage and into solving business needs. Add the idea that many software solutions don’t care if they run on Windows/Unix/Linux and you now have a broad base of reliable, sustainable open source systems to choose from.

There is also the introduction of Gen Y into the workforce, who bring a different expectation to work. By being more mobile, working remotely via the web, and having social media & networking as second nature, this workforce alone will bring an impressive amount of change.

So what is the bottom line I’m saying for corporate IT? I’m saying that the desktop as we know it is dead. Windows “7” may be the last “legacy” operating system to be deployed. Desktops will disappear completely as well as individual servers. Servers in general will all be virtual machines run from high availability clusters (OS does not matter) in remote data centers. If you don’t have room for one, it’ll probably be cost-effective to simply lease them from companies like Amazon and such.

While Microsoft Office will still be the “gold standard” that we compare things to, it will become irrelevant in the coming years as open source and online versions of this type of software bring more options faster, and simply chip away at the venerable office suite.

Windows itself will still remain – remaining a popular option for the consumer computing device, all of which will end up being the laptop format. Windows, along with OS X and a couple popular Linux distributions will continue to drive these machines, merging more business and entertainment functions together.

The coming change is huge, and with it the opportunities as well. Like the change that started 20 years ago where mainframe and minicomputers were starting to be replaced with microcomputers, our current definitions of enterprise computing will change radically in the next few years. Are you ready? Will you be a part of it? What else do you see?

Better’n Outlook? Microsoft’s IP Telephony

Now this has little to do about being an email client, which is something I think will disappear in the coming years, but really about a big development in communications tools for productivity workers. Yes Microsoft is at it again, playing its hand at convergence, and positioning itself to again enter and then dominate a market.

While the established incumbents (Avaya, Cisco, Nortel, Siemens, etc…) have little to fear in the short term from Microsoft. The long term, on the other hand, is where Microsoft traditionally kicks ass. The advantage that the current situation presents for the existing vendors is that they have Microsoft’s playbook to learn from and adapt to, long before Microsoft’s product matures and penetrates the market to the point where they are no longer relevant. To do this, Microsoft has to have missed important features in the product, has stability problems out of the gate, does not scale well, and so on. Further, current vendors also need to take their existing products and cut costs, trim the need for hardwired phones, promote the utility of softphones, and demonstrate QoS on their system over Microsoft’s.

If the current vendors don’t change and adapt to the Microsoft “threat”, they’ll follow the same trend as other software and service markets Microsoft has entered. Microsoft dominates a market because it brings “good enough” functionality to large numbers of customers, at very competitive pricing.

No matter what, this is an important move by Microsoft, and will bring the competition to the IP Telephony market that it has long been missing. Innovation by all parties should follow with better products at better price points. The integration of VoIP (along with IM and Web Conferencing) into the Office System family products will bring another level of productivity and efficiency to productivity workers.

Via: ars technicaNew Office Communications Server 2007—most important communications tool since Outlook?

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CoolSmartPhone.com – New version of Skype for Pocket PC released

So Skype seems to have released a new version of the Pocket PC interface to their service (though I believe its actually in beta yet).  Though they have not worked on reducing the system requirements so all us HTC Wizard users can use the software, they have several new features.

Among the changes:

  • feature: Multi-chat support
  • feature: SkypeIn support
  • feature: Voicemail support
  • feature: Call forwarding support
  • feature: Profile editing
  • feature: Detailed search
  • feature: Contact list information with avatar and mood messages support
  • feature: Improved chat-more emoticons and ‘set topic’ ability
  • feature: Animated emoticons
  • feature: Skype Launcher
  • feature: GSM and Skype callsmanagement
  • feature: Larger Dial Pad and delete button in Dial Pad
  • feature: Online help
  • feature: One click access to Skype from the device home screen
  • change: Contact list sorting
  • bugfix: Saved SkypeOut contacts are shown without their name in the Log tab
  • bugfix: VM sender Skype name is displayed instead of the real name
  • bugfix: Chat partner username instead of the real name displayed in tab head
  • bugfix: ‘Clear Log’ doesn’t work for unknown SI call
  • bugfix: Call duration is only in minutes:seconds
  • bugfix: Search enabled while offline
  • bugfix: ‘Hold’ is enabled, when the call is already on hold
  • bugfix: Call ‘hold’ is allowed before call is answered
  • bugfix: ‘Hold’ reminds checked with new conference call
  • bugfix: Possible to send just space in chat
  • bugfix: Overlapped notifications on Start tab
  • bugfix: Contact names are overlapped in Contact list
  • bugfix: Allow calls and allow chats menus are empty while signed out
  • bugfix: Scrollbar doesn’t reach the end in Call log
  • bugfix: Selected privacy option not updated first time
  • bugfix: Title bar notifications are not removed after signing out
  • bugfix: Incoming chat will create notification when some dialog is open
  • bugfix: Offline icon changes to pending for contact who hasn’t been online for a long time
  • bugfix: Call duration is delayed for longer calls while browsing other programs at the same time

Link to CoolSmartPhone.com – New version of Skype for Pocket PC released

Comparing Vonage to MCI

Daniel Berininger has a comparison piece over on Om Malik’s blog on the similarities of Vonage and MCI.  Its an interesting piece, with interesting comments as well.

Though I would love to cheer for the underdog, I still think Vonage will not end up being a powerful competitor in the voice market.  There are simply too many other options for voice solutions which I’ve talked about before.
Most people will end up using mobile phones only, others will switch to their cable company offerings, many more will simply stick with whatever former RBOC they already have, and finally others will simply use some type of free voice offering from the likes of Skype, Google, Yahoo, Microsoft and others.

Sorry folks, VOIP is where its at for landlines, its just that Vonage isn’t the heir appearent.

Via: GigaOM

Vonage adds Europe to calling plans

Vonage has added European access to their Premium Unlimited $25 and Small Business $50 plans.  The international calling fees to the UK, Ireland, France, Italy, and Spain will be waived for these plans.  Good news for international callers!
Check out ZDNet’s article for more information.

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