New to Twitter? Top 10 Tips For People

Aug 7, 2010 | blog

10 by Leo ReynoldsSo you’ve done it, you’ve jumped on the Twitter “bandwagon”.  At least, you’ve decided that its now worth your time and you’re ready to reap the rewards, whatever they are.

There’s been a lot of discussion in the corporate space for the use of Twitter.  Why you should, why you shouldn’t, and a lot of “mushy middle” discussion around the water cooler that doesn’t really help much.

I’ve been there behind the firewall where it’s difficult to get access, or demonstrate value of a service.  So here are some tips on how you really get value for yourself when using Twitter.

1 – The Follow

Don’t think of “friends”, think of people you would like to learn from or listen to. Sure, your personal friends and colleagues will be among those you follow, but find interesting people to follow. Check out who your friends follow, you’ll meet a few new folks, then check out who those people follow, and I guarantee that you’ll start connecting with truly interesting people that you’ll benefit from knowing. It’s really a form of viral networking.

2 – Be Conversational

Jump in and take part in conversations and discussions.  Or simply share your quips and quotes, though with nearly any followers at all you’ll be brought into the conversation.  Twitter is possibly one of the best tools for introverts to meet new people and enter into conversations.

3 – Be Inquisitive

Ask questions, seek answers, explore! While an unending stream of questions can be annoying, starting conversations through the use of questions is quite often appreciated. By our very nature, we all like to learn something, so for the sake of a conversation or for getting an answer to something, ask away!  Twitter is a wonderful crowd sourcing tool.

4 – Be Helpful

A very powerful aspect of the Twitter community is how helpful most people are.  There are so many ways being helpful to your friends and followers that it’ll pay you back in the long run.  Think of it on interpersonal networking terms. The folks you help out may end up helping you in the future.

5 – Please Disagree

Differing points of view help foster learning and discovery. Its ok to disagree with friends and followers. What isn’t pleasant is arguments. Sure these happen in any social interaction sometimes, but its having different points of view that make sharing more interest. Be respectful, be nice, but be yourself.

6 – Don’t Flame

This goes hand-in-hand with number five above. If you can’t add something constructive, informative, or useful, perhaps it’s time for a break.Flaming only harms a person’s reputation (personal brand) and since it’s online, it’s hard to get rid of that newly written record of your actions. Something to keep in mind for online reputation management!

7 – Share Things

Everyone enjoys learning something new, so bring a link or unique piece of knowledge. Maybe its in your profession, or more enjoyable, something that you’re passionate about. Don’t hesitate to share things you find online as your Twitter community is probably already sharing things with you. It’s a great way to learn new things.

8 – Peripheral Services

There are a ton of unique services that build on top of Twitter, or make it an even better platform for communication.  There are a number of audio, photo, and video services that add extra dimensions to Twitter.  Other services use Twitter to share what you’re doing, like webcasting, or checking in with geo-location services.  Other services are built for sharing links and use Twitter for that sharing platform.

9 – Twitter Clients

The Twitter ecosystem has expanded to include dedicated client software as well. There are web based solutions and desktop/laptop based solutions, not to mention mobile apps too. You can likely find the one that fits you best to help customize how you use Twitter and read the stream of information from your network of peers.

10 – Be Yourself

Of course, it should go without saying that you need to simply be you. Trying to be something you’re not usually is discovered early on anyway, and the value of interaction is to be transparent – that’s one of the ethos of social media to begin with. So be you and be proud of it, even if you’re more of an introvert, you’ll find Twitter is a great way to break out of that shell.

Photo credit: Leo Reynolds

Welcome to the club – now here’s the social media handshake.

May 14, 2008 | blog

"Meeting of the Mini Minds" by cybertoad You want in don’t you?  To know the secrets of social media and how to use them to your advantage.  If only someone would share the secret handshake to that awesome tree-house where all the cool kids hang out.  To unlock the secrets and use them for your business – how could you do that and how can you get them into your marketing department.  Right?

Well, obviously there isn’t any.  However, I do want to share a few secrets with you, so sharpen those pencils and grab a notepad.. here we go.

  • There are no social media experts
  • Social media is a metaphor
  • There is no actual definition of social media

There that’s a good start.

Experts of What?

No matter what you hear from people, there are no experts in social media.  There are people who understand what’s going on and can help advise tools & techniques to use.  The techniques of social media are not secret and not hidden away.

A Metaphor

Social media is a metaphor in that it’s a catch-all paradigm shift in the way we create, share, interact and communicate.  Clay Shirky has a great post and video that talks about the impact to the cognitive surplus in society that is driven by social media.  While his numbers and math may be suspect, the concept he talks about are as true as they are obvious.  The truth is that social media is a marker in the evolution of social interaction of our society, but is made up of totally ad-hoc tools and techniques.  Usually to facilitate creation and distribution of media by different digital, non-traditional communications channels.

No Definition

Well… there isn’t, even though it seems like I tried to write one in the paragraph above.  Social media is about tools, technologies, ideas, resources, and above all – people.

Reality

Of course the reality of social media is the ability for anyone to create and share content with anyone, anywhere.  It crosses the boundaries of print, video, and audio.  It brings the publishing and broadcasting tools of various establishments to anyone with an inexpensive computer and a decent Internet connection.  It gives you a voice in the world, a platform to use it on, and the access to resources to back you up.

It is fun.  It is powerful.  It is disruptive.

Photo credit: cybertoad

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