Aug 26, 2008 | blog
Have you had the pleasure of participating in a “fire drill” project? You know the kind, the ones that are rushed into being with such a flourish as to miss many (heck, most) of the components that make a successful project. I only mention this because I’m in the middle of such a project (again), and continue to marvel at how often it happens to any size company.
That is not to say that fire drill projects are always a mess, or always a failure, or don’t meet there objectives within budget or timeframe. Often, their outcomes are successful, mostly due to the determination and diligence of the core project team – almost always because they take ownership of their tasks, and even the project itself.
It’s this concept of ownership that interests me quite often. People who could otherwise be mere desk driving time punchers, believe in the project, product, process, or other outcome that the project is driving towards. It’s these people who make or break a project or a company. It’s not that they are indispensable – everyone is – but, they bring such a combination of work ethic and pride to what they do. They bring leadership and peer or team encouragement that is worth much more than their salary alone.
These are the people that make startups work, that can drive a simple idea to success through tireless ours of focused work and attention. It’s also these people I wish had more time to work on their own ideas and agendas, but that’s another post. Folks like these are the ones you want to have on your project, especially when one of the three key factors of your project has been removed from your control (namely time, money, resources). If you’re having to deal with a project that you can’t control all three components, you need to have more of the other two – mostly the best chance for success is to have one or two of those passionate leaders that will take ownership in the outcome of the project and work as hard as you are to that end.
For those working on their personal brand, one of the best things you want as part of your word of mouth marketing about yourself is that you see things through to completion. No matter if it’s through hard work or buy-in on the project, you want to be one of those passionate advocates for the projects you work on.
As for those fire drill projects – they can be as fun as they are frustrating, just make sure to bring a fire extinguisher.
😉
Photo credit: EgjishG
May 30, 2008 | blog, leadership
Sometimes it’s good to just sit back and listen to the conversation around you. There are many voices out there, and many stories to be told by those voices. One of the best skills to have is the ability to listen.
It’s a hard skill to learn too. How often do we jump into a conversation, with the intent to add our experiences and perspectives? Its human nature to share, to participate, to interact. So it’s important to make sure that you take the time to listen to what people are saying.
The benefits of becoming a better listener are not simply limited to hearing what people have to say, it’s letting them to tell their stories in their own words. It’s the people and their stories that are important. Learning about them and what they need is how you can better offer services and products to them – if at all. After all, not everything we do, or service & products we offer are needed by everyone.
Taking the time to learn about people, their stories, their needs, concerns, and wishes help us build not only a better community, but a better understanding of what we can do to be a productive part of that community. All that can comes from listening.
Photo credit: JosephGilbert.org
May 10, 2008 | blog, leadership
Sometimes it’s hard to let go of what we do. What I mean is that it can be hard sharing everything that you know, and teach other people what your job entails. The natural reaction is to hang on to that knowledge, be the expert, the guru that can do it all.
However, are you getting any real new chances, or does everyone believe that because you’re too valuable doing what you’re doing that they don’t send opportunities in your direction? Holding on too tight to what you know can be detrimental to learning and growing. Sometimes it’ll keep you from being able to try new things.
Hand it over
In order to gain real traction to take advantage of new opportunities, you need to start offloading what you’ve been doing. It’s time to stretch yourself, challenge your skills with something outside your comfort zone. To do that, you’re going to need to have more time to focus and learn. You can’t do that holding onto what you do today. It’s time to start mentoring those that want your job.
Create Change
To get started, you’ll need to create an environment for this change. You have new habits to learn, and you should talk with your manager so they know what your plans are. Odds are your company already has much of this in place, it’s your job to step in and let them know that you’re interested in something new. By letting your managers know that you’re interested, and by doing things like sharing knowledge and cross training staff you show that your serious about it too.
Don’t get me wrong, it’s a lot of work, and it takes time to get it done. However, it’s very rewarding to see people perk up at the opportunity to learn something new. They’ll be more receptive to your ideas and you’ll find interactions with co-workers be less stressful if you’re sharing.
Sharing
This is true of nearly every successful person. Sharing knowledge and enabling others to achieve their goals makes you a valuable person. More so than if you hang onto that guru-level knowledge, keeping it for yourself in a vain attempt to make you indispensable. Sharing makes you more valuable because it demonstrates your ability to learn new things and convey them to others – teaching. Over time, you also learn the art of delegation, how to distribute workload to associates tasked with assisting you. This allows you to focus on more forward looking work – the fun stuff.
So letting go of the control over the knowledge you’ve accumulated for your job can be beneficial. There are many variations and taking some leadership, organizational, interpersonal, and project management skills classes is a must to facilitate the change you’re looking for. Just don’t be afraid of sharing that hard-won knowledge. The rewards you reap for stepping out and taking the lead will be greater than staying where you were.
Photo credit: Radvixen
May 6, 2008 | happiness
Taking the time to do things right, leading from the heart and using your head.
Nov 30, 2007 | blog, leadership
I’ll tell you one of the most important & introspective lessons I’m learning: it’s listening to what people say. It’s a critical one that many of us find ourselves in the middle of when working on our personal improvement strategies.
While I’ve only really become aware of my own efforts to improve my listening abilities, I figured out that I’ve been subconsciously working on this for some time. Don’t know exactly what triggered it to come to the surface, but it did – and makes a great deal of sense.
What’s also interesting to me is the effort involved in learning this skill. It’s so at odds with how we’ve I’ve processed information when listening to others in the past. To actually absorb the real meaning, the underlying urgency, the true understanding is what I’m after. Whether it be a friend, coworker, or spouse it is crucial that we really understand what is being communicated.
It may be one of the most difficult things a person can undertake to improve their "soft" skills. It also will go a long way to help you reach your goals. Just like many other aspects of personal improvement, this skill is also critical to you if you’re working on your personal brand.
The ability to listen is a trait that people remember. This is an important piece of your reputation and is part of what makes up your brand. You want people to remember things about you, and having people remember that you listen to their requirements, listen to what’s important to them, listen to their concerns is a big one.
How else can we provide value to others when only a portion of what they’re talking about is listened to?
I mentioned at the beginning that this is a skill that I’m "learning" – I’ll never learn it all. I’m constantly finding out how to listen better, and I’d like to know your tips. What more is there to this – I’d love to hear from you. Do you have tips, stories, or examples of how to improve one’s ability to listen? I’m all ears. 😀
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