Behind The Firewall – BYOD

bring-your-own-device-its-worst-nightmare

'Toshiba Libretto 50CT' by Jon Callow

Some call it the latest ‘fad’, others point to a long history of people bringing their own technology solutions to the workplace, it’s currently referred to as BYOD.

It’s all the rage right?  After all, the ability to set your own course, control your own computing destiny, and pick the phone of your choice is our right as modern humans.  Besides, IT departments are too overbearing and controlling – they don’t understand our need to get our work done in a timely fashion.

At least, that’s what it may seem like to those hip ‘movers & shakers’ types, and may be those Millennials too. Ok, maybe I’m stereotyping with the Millennials… but experience tells me otherwise.

Costs Of Technology

Therein lies the point of the BYOD movement, too many people think it’s a great cost-saving idea.  The problem with that is the costs are simply shifted from client-side hardware procurement, to the data center.  Actually, it’s likely to increase IT costs rather than cut them.

Like most great ideas, BYOD cuts both ways.  It’s a triumph of corporate workers to have choice!  Bringing flexibility to the main tool most productivity workers use every day.

Why can’t we pick a Mac over a PC? Why wouldn’t IT let me provide my own – I’m willing to pay for the privilege! Many more would start talking about the flexibility of different solutions, like tablets and even their phones. After all, are not all these devices computers of one type or another? I know a great number of people who argue the PC hasn’t been more personal than the devices we carry in our pockets every day!

Back to the costs question though. It’s not a simple answer once you start thinking about it.  Yes, the company isn’t buying a computer, the support contract for it, the license for the operating system, the software licenses for your apps… um, if they don’t who does?

You see, there is the beginning of the complexity of simply bringing your computer to work and trying to use it in place of a company provided one. It’s not to say it can’t or shouldn’t be done, but there’s more to it than we might think. Sure, the hardware, support and client OS licensing might be eliminated. However companies need to protect their data, which means server storage for everything, which means increased storage costs, which bring increased electrical costs for the data center, and environmental systems which add more cost.

What About Software

What about software? That too needs to be maintained in a reliable, secure, and usable form. Sure, we can move lots of apps to the cloud, but lets face it – hard core spreadsheet users over in Accounting or those documentation wizards writing all sorts of material need real tools, not a web-based version of Notepad!  So IT needs to host those applications and stream them to your personal device. This adds flexibility for us as individuals, but it also means the savings on the laptop you would have gotten now goes towards server capacity to host that application. Oh, and we need to think of floor space, and the power/environmental systems again… and more costs.

As an IT Architect, I have this kind of conversation with my peers quite often, and we continue to uncover more pros and cons. Somehow they mostly seem to balance each other out. But the real impact of BYOD, in my opinion, is the third dramatic shift in computing in my IT career. This one bringing a renaissance of choice to IT’s End Users, and expanding the idea of what the IT industry is capable of providing.

Behind The Firewall is an ongoing series where I talk about topics of interest inside corporate cultures. The experiences, ideas, movements, challenges, successes and more that we all experience in corporate environments. From an techy-geek’s point of view – behind the corporate firewall.
Photo credit: Toshiba Libretto 50CT by Jon Callow. A kind thank you to Jon for a great picture of one of the best early, highly-mobile laptops.

Living in the future

'Milwaukee Art Museum Detail' by Hometown Invasion Tour Several years ago (okay, more than a decade) there was a great keynote speech by James Burke at ACM 97 where he talked about ‘The Next 50 Years of Computing’.  Now, if you’ve seen James Burke’s Connections series, you know what he’s good at.  Describing the intertwining relationships of time, technology, and happenstance.

Here, a decade or so later, I’ve been thinking how true those words are.  At the time, Windows 95 was still new, Microsoft Outlook was in it’s initial ‘1.0’ release, and the browser wars of Netscape vs. Internet Explorer were on, and Google was still a dream to be developed.  Back then, I was waist deep in technology as a Novell NetWare and then Windows NT “expert”, and loving it.  It was all about connecting computers together, and getting businesses connected to the Internet.  Email and ICQ were HOT.

Fast forward a decade, and so much has changed.  Where cell phones were a luxury that businesses could barely afford to sponsor, they’re now the de facto communication device of nearly all of us (who needs a land line).  Why have browser wars when you can have 5 to choose from that all have a spot on your Start Menu?  Where we used to pay upwards of $30/month for 56k dialup access, today most folks pay about that much for about 100 times that speed.  Heck, we have faster connections on our cell phones than we did at home back then.  GPS was a nifty gadget where you could plot waypoints to your favorite fishing hole; today, we have full-on navigation packages built into our vehicles to guide us anywhere.  The list is endless.

The point I’m getting at is the change all these things have made to our culture.  We’ve brought the concepts of democratization to technologies and industries that we used to think impenetrable.  Through citizen journalism and social media, we’ve toppled once powerful institutions.  We’ve squeezed huge entertainment companies to the point that they lash out at their own customers because they can’t find a new business model.  The people of the United States felt they had a real voice that was listened to in the selection of their latest President.

All this is through the incredible advancements in technology that changes our culture.

A decade ago in that keynote by James Burke, he talked about how developed countries were 50 years ahead of underdeveloped countries, and how this pattern would repeat into the future.  I believe we’ve sped up the process and are much farther down that path than we believe.  We are living in a future that our parents could never have dreamt of.  We have the opportunities available to us at the touch of an iPhone that a decade ago weren’t thought possible.

My question then, is what will you do with the advantage of living in the future?

Photo credit: Hometown Invasion Tour

 

rickmahn-hr 

As a note, if you follow the link to the ACM97 slide deck and videos, I just want to point out that it was compiled a long time ago and is not as polished as we see today on YouTube.  Just remember that as you go through it.  It’s still a great presentation, by a master at telling stories of history and technology.  Oh, and I did try to find it elsewhere without luck.

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