Why IT Gets It Wrong

= // = by ant.photos I was amazed a couple weeks ago when a younger coworker engaged in a conversation (um… debate) about whether Facebook was a viable business tool.  Now, somehow I got baited into this discussion, probably on a quest to figure out why a Gen Y type would think Facebook didn’t belong behind the firewall.

During the conversation, I started to identify what was really going on.  The problem wasn’t the tool (I knew this going into it), but again was perception.  You see, the corporate information technology industry has done the same thing as every other professional industry.  They’ve put blinders on and have had years and healthy budgets to define what “professional” conduct looks like.  Moreover, because they can point to years of supposed successes in fighting (gasp!) antivirus, malware, and (more realistically) external facing security vulnerabilities, they have the gravitas within organizations to make (dictate) business policies in the boardroom.

Through all of this, the real needs of the business get molded and formed into highly structured processes that can more easily be measured or manipulated.  Of course, I have to admit these methods allow businesses to conform to compliance and regulatory requirements more easily – an unfortunate reality.  Because everything is so structured, the perception is that everything in business needs to be as organized and controlled.  The problem is that communication is not the same thing as information.

Communication needs to happen quickly, getting to the right person at the right time to make a difference.  This need is impeded by too much structure, too much process.   You can see that already on the marketing & PR side of social media.  The traditional release isn’t as powerful as it once was (though it hasn’t been negated either) because of the nimble adaptability of online sharing tools.  This is one of many places where IT simply gets it wrong.  The idea that communication and the sharing of ideas needs to be managed is a sure sign that the organization is fighting itself.

So what was the outcome of that conversation with my coworker?  He still thinks Facebook isn’t a viable business tool.  What it really boils down to is that he didn’t like the idea that his “professional” life could so easily collide with his “personal” life, that people could actually discover he had fun in college.  Heck, who didn’t?

Photo courtesy ant.photos

Defining Your Role

I want you to succeed.

Whatever it is you’re passionate about and want to do – I want you to succeed.

For many of us it’s our career.  You know that 9 to 5, Monday through Friday effort that allows us to support our families and obtain our dreams.  Yeah, that one.

There is something that I wanted to share on that front, and hopefully it’ll help a bit.  I want you to define your role.  Define your role in your department, and in the organization as a whole.  It could be in the company you work at today or the one you want to work for tomorrow.  You need to take an active part in defining what you offer, and what what you bring to the mix.

Don’t allow yourself to be typecast or pigeonholed.  Letting other people define the boundaries of where you’re supposed to participate or allowed to participate is unacceptable.  You alone have that right.

You have the ability set boundaries and goals.  You have control of the decisions that move you forward or backward.  By defining your role, you establish your voice.  By being vocal and establishing a presence, you have the means to share your perspectives and expertise in any situation your role lands you in.

Its not easy and it can be a little scary when first starting out, but the rewards are unending.  Its also up to you to fulfil the role you define, but that sholdn’t be difficult because the definition of success and failure is also within your control as well.

Take that step to define your role in life, in work, and in the success that you want.  Without figuring out what you want from your efforts, and what you want for your family, it’ll take a lot longer to get to your definition of success.

I want you to succeed.

Photo Credit: yeah buddy!

Contract, one part of the consulting gig

One of the problems of contract work as opposed to consulting is the length of time that a person spends at one assignment. Sure, it’s nice to have a steady, billable gig for a time, but it brings its own unique challenges. One of these challenges is that team members in the organization, even management, seem to forget that you’re just a temporary troubleshooter.

The implications from this are that they start building plans or structure around you and not the role you’re filling. Many folks simply forget that you’re here to fulfill a specific need, run a single project, or fix a unique system that is outside the scope or abilities of the existing staff. It’s bothersome when people start talking as if you’ll be there “next year” or when managers start implying that they need to make sure to “keep you around”.

Like many, I’m flattered by those sentiments and sometimes think it may not be too bad to go back to the corporate gig with a desk & phone and a guaranteed payday every week. However, there are too many aspects of the independent consultant that are appealing to really let that happen.

While the risk of uncertain pay schedules is the biggest issue, the benefits of bringing your workspace with you every day are too many to ignore. You are your own boss. You ultimately control your schedule. You determine your pay rate. You are responsible for your personal evaluation. You decide how the profits are spent.

The net result of being an independent consultant is that you gain control over these things – even in a longer contract, these items are still under your purview. Giving up that control and “working for the man” is the part for many consultants that is simply unacceptable. The feeling that long-term contracts adds is a mix of the consulting/employee feeling, even though you have control, the longer you are sitting somewhere, the longer people think you belong there – or to them in some way.

That’s one of the aspects of contract work that bothers me – the expectation in many areas by the team members you work with that you either should be hired on, or ultimately will be. Only for them to be disappointed when it doesn’t happen. For me, I’m content to simply be a great consultant that helps clients achieve their goals.

Contract, one part of the consulting gig

One of the problems of contract work as opposed to consulting is the length of time that a person spends at one assignment. Sure, it’s nice to have a steady, billable gig for a time, but it brings its own unique challenges. One of these challenges is that team members in the organization, even management, seem to forget that you’re just a temporary troubleshooter.

The implications from this are that they start building plans or structure around you and not the role you’re filling. Many folks simply forget that you’re here to fulfill a specific need, run a single project, or fix a unique system that is outside the scope or abilities of the existing staff. It’s bothersome when people start talking as if you’ll be there “next year” or when managers start implying that they need to make sure to “keep you around”.

Like many, I’m flattered by those sentiments and sometimes think it may not be too bad to go back to the corporate gig with a desk & phone and a guaranteed payday every week. However, there are too many aspects of the independent consultant that are appealing to really let that happen.

While the risk of uncertain pay schedules is the biggest issue, the benefits of bringing your workspace with you every day are too many to ignore. You are your own boss. You ultimately control your schedule. You determine your pay rate. You are responsible for your personal evaluation. You decide how the profits are spent.

The net result of being an independent consultant is that you gain control over these things – even in a longer contract, these items are still under your purview. Giving up that control and “working for the man” is the part for many consultants that is simply unacceptable. The feeling that long-term contracts adds is a mix of the consulting/employee feeling, even though you have control, the longer you are sitting somewhere, the longer people think you belong there – or to them in some way.

That’s one of the aspects of contract work that bothers me – the expectation in many areas by the team members you work with that you either should be hired on, or ultimately will be. Only for them to be disappointed when it doesn’t happen. For me, I’m content to simply be a great consultant that helps clients achieve their goals.

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