Behind The Firewall – BYOD

bring-your-own-device-its-worst-nightmare

'Toshiba Libretto 50CT' by Jon Callow

Some call it the latest ‘fad’, others point to a long history of people bringing their own technology solutions to the workplace, it’s currently referred to as BYOD.

It’s all the rage right?  After all, the ability to set your own course, control your own computing destiny, and pick the phone of your choice is our right as modern humans.  Besides, IT departments are too overbearing and controlling – they don’t understand our need to get our work done in a timely fashion.

At least, that’s what it may seem like to those hip ‘movers & shakers’ types, and may be those Millennials too. Ok, maybe I’m stereotyping with the Millennials… but experience tells me otherwise.

Costs Of Technology

Therein lies the point of the BYOD movement, too many people think it’s a great cost-saving idea.  The problem with that is the costs are simply shifted from client-side hardware procurement, to the data center.  Actually, it’s likely to increase IT costs rather than cut them.

Like most great ideas, BYOD cuts both ways.  It’s a triumph of corporate workers to have choice!  Bringing flexibility to the main tool most productivity workers use every day.

Why can’t we pick a Mac over a PC? Why wouldn’t IT let me provide my own – I’m willing to pay for the privilege! Many more would start talking about the flexibility of different solutions, like tablets and even their phones. After all, are not all these devices computers of one type or another? I know a great number of people who argue the PC hasn’t been more personal than the devices we carry in our pockets every day!

Back to the costs question though. It’s not a simple answer once you start thinking about it.  Yes, the company isn’t buying a computer, the support contract for it, the license for the operating system, the software licenses for your apps… um, if they don’t who does?

You see, there is the beginning of the complexity of simply bringing your computer to work and trying to use it in place of a company provided one. It’s not to say it can’t or shouldn’t be done, but there’s more to it than we might think. Sure, the hardware, support and client OS licensing might be eliminated. However companies need to protect their data, which means server storage for everything, which means increased storage costs, which bring increased electrical costs for the data center, and environmental systems which add more cost.

What About Software

What about software? That too needs to be maintained in a reliable, secure, and usable form. Sure, we can move lots of apps to the cloud, but lets face it – hard core spreadsheet users over in Accounting or those documentation wizards writing all sorts of material need real tools, not a web-based version of Notepad!  So IT needs to host those applications and stream them to your personal device. This adds flexibility for us as individuals, but it also means the savings on the laptop you would have gotten now goes towards server capacity to host that application. Oh, and we need to think of floor space, and the power/environmental systems again… and more costs.

As an IT Architect, I have this kind of conversation with my peers quite often, and we continue to uncover more pros and cons. Somehow they mostly seem to balance each other out. But the real impact of BYOD, in my opinion, is the third dramatic shift in computing in my IT career. This one bringing a renaissance of choice to IT’s End Users, and expanding the idea of what the IT industry is capable of providing.

Behind The Firewall is an ongoing series where I talk about topics of interest inside corporate cultures. The experiences, ideas, movements, challenges, successes and more that we all experience in corporate environments. From an techy-geek’s point of view – behind the corporate firewall.
Photo credit: Toshiba Libretto 50CT by Jon Callow. A kind thank you to Jon for a great picture of one of the best early, highly-mobile laptops.

Is the iPad Apple’s Vista?

< warning >I’m not an Apple Fanboy, but I play one in this post< /warning >

Hardly, but I do have a point to make so hang with me.

In Windows Vista in 2007, Microsoft had rebuilt several portions of it’s operating system, installed a new device driver model & API, updated the UI for a more modern feel, and polished many areas in need of attention. Of course, there were ineveitable issues, especially for poorly written, decade-old, legacy applications that many companies run their business. Also at issue at the time were a lack of device drivers for anything other than the most generic hardware & peripherals. Because of these issues , and a few others, the press and bloggers couldn’t help but tear the new OS to shreads and created a huge discussion that Microsoft never saw coming.

Apple iPad WifiOf course being in IT myself, I couldn’t figure out the fuss – after all, I’d heard it 6 years earlier. The same criticisms were thrown about from the same sources about Windows XP in 2001. So what was the difference?

Social Media.

In 2001, the blogosphere was much smaller, not taken for serious journalism or news, and didn’t cause any more product or public relations for Microsoft than an Op-Ed piece in your hometown newspaper at the time. In 2007 that was totally different and was the driving factor of creating the impression that Microsoft release a completely inept piece of software that they expected people to pay a premium for. In short, Microsoft never got out front of the issue to listen and participate.

So here we are in 2010 and a large chunk of initial reviews and feedback for the new Apple iPad is fairly negative. “They under-delivered”, “Didn’t they market-test that name?”, “doesn’t look too sturdy”, “it’s an over-sized iPhone”, “where’s the camera?”, “doesn’t run OS/X”, “we expected more from Apple…”.

I highly doubt that Apple will have an issue with negative press in the long run and I fully expect the iPad to succeed where other efforts in this ‘tween area of mobile technology have failed. The key is to look not at the hardware, but what Jobs and Co. had set out to do.

Apple Newton 120 by Joachim S. MüllerThis space between smartphone and laptop is rare territory. We tend to expect computing power approaching a real computer, but we want that half-pound sized, last-all-day battery, instant on, always connected device to cost us about $300 (less is better). We’ve experienced some of this in Netbooks, and while totally disagree with Jobs’ position on them, they deliver the content in a different way, and really fit for a different crowd (budget conscious & tech geeks).

The iPad is one device that was truly built for the specific market it’s targeted at. It’s a content consumption device, plain and simple. Having a slate/tablet style device that allows you to consume blogs, news, books, video, streaming content, music, podcasts, email, social networking, and also create content as well in a hand-held format that we’re all comfortable with is just too great. They even got the pricing in the right area, which is something Apple only get’s right for itself. 😛

Simply from my perspective, the iPad is the first Apple product that speaks to me, that answers a need that I have. I find that kind of surprising after all the wildly successful products they have, the one that peeks my interest is the one that isn’t quite as well received. That hasn’t happened since the Newton – and yes I owned one of those. It was way ahead of it’s time, but unlike 1995, the market is looking for this kind of product.

Photo credit: Joachim S. Müller

As the IT world turns

The more time I spend working in the Information Technology field, the more I see opportunities. Usually, it’s simply a an old technology being consumed by a newer one – like traditional telephones being taken over by VoIP phones on the corporate desktop. I’ve championed that notion for nearly a decade, and only now is that really happening at an increasing pace. Cool stuff if you get a chance to use it too.

However, that’s not what I see happening right now. It’s much simpler and much more fundamental than another Microsoft Windows server taking on another role from another team or technology. The changes that are afoot are at the root, the foundation of enterprise computing and it has a social media tie-in. I have a message for my peers in the Information Technologies field. Your world is already changing, and if you don’t see what’s happening, you’ll be left behind.

The change that’s taking place renders the corporate desktop as we know it, obsolete. The disparate servers, inefficient. This is something that I’ve been watching for some time, but only recently have seen some indications that convince me that the world has turned the corner.

What are these things that change the entire game? Why, virtualization, thin clients and “web 2.0” software of course. You already are talking about these things. You are probably working with a couple of them if not a combination of all in some way. What’s convinced me that IT ten years from now will be a wildly different landscape than it is today is the fact that virtualization works, thin clients are actually viable now, and “web 2.0” software is past the “wow” stage and into solving business needs. Add the idea that many software solutions don’t care if they run on Windows/Unix/Linux and you now have a broad base of reliable, sustainable open source systems to choose from.

There is also the introduction of Gen Y into the workforce, who bring a different expectation to work. By being more mobile, working remotely via the web, and having social media & networking as second nature, this workforce alone will bring an impressive amount of change.

So what is the bottom line I’m saying for corporate IT? I’m saying that the desktop as we know it is dead. Windows “7” may be the last “legacy” operating system to be deployed. Desktops will disappear completely as well as individual servers. Servers in general will all be virtual machines run from high availability clusters (OS does not matter) in remote data centers. If you don’t have room for one, it’ll probably be cost-effective to simply lease them from companies like Amazon and such.

While Microsoft Office will still be the “gold standard” that we compare things to, it will become irrelevant in the coming years as open source and online versions of this type of software bring more options faster, and simply chip away at the venerable office suite.

Windows itself will still remain – remaining a popular option for the consumer computing device, all of which will end up being the laptop format. Windows, along with OS X and a couple popular Linux distributions will continue to drive these machines, merging more business and entertainment functions together.

The coming change is huge, and with it the opportunities as well. Like the change that started 20 years ago where mainframe and minicomputers were starting to be replaced with microcomputers, our current definitions of enterprise computing will change radically in the next few years. Are you ready? Will you be a part of it? What else do you see?

Hugo Ortega goes full time UMPC

I’ve been heading in the direction of using a UMPC for a few weeks as I contemplate my next computer sometime this winter. Hugo Ortega of Uber Tablet has moved fully to a UMPC solution rather than a traditional laptop or Tablet PC.

I’m considering doing a similar thing, though I may end up getting a miniture Tablet PC rather than a UMPC – not sure on that. The performance of most currently shipping UMPCs concerns me, but it sounds like there are more options (including dual core) on the way for 2007.

Anyway, if you are interested in how moving to a Samsung Q1 would work as your main computer, you should watch Hugo’s 3-part video detailing his setup.

Via: Uber TabletMy Samsung Q1 Story (Video)

Pin It on Pinterest