Thoughtful Replies

Mark Evans has a post today in which he talks about the importance of thinking through our contributions to conversations. It’s something that I’ve learned myself in various businesses & projects that I’ve been involved in.

Taking even a half hour to contemplate and let the questions or ideas rattle around in your head allows you to better understand what was sent to you. It also gives you the time to formulate a more informative and relevant response.

Since we’re so connected and probably overloaded with communications, it’s too easy to simply reply right away. Sure, in doing so we demonstrate our ability to respond, we show that we’re connected and are willing to participate.

However, do we really give every communication we receive the full attention it deserves?  How often do you take the time to fully contemplate the full context of what someone is asking? Do these quick replies really add value to the conversation or to the person who sent the message?

I think Mark is onto an interesting line of thought lately. Thinking about blogging, conversations and the quality involved simply in communicating with each other. Sharing information is a great thing, and we can do it so easily these days. The responsibility is upon us to use these opportunities of sharing information in a useful way. That means not sharing incorrect information, or being too verbose in our replies, thereby wasting time in misunderstandings.

What else fits in this area? What more can you add to what Mark is pointing out? There are many great tips that you have to share – leave one here or on your own blog. How do you handle replies? Quick or thoughtful?

Dumbphone

Nokia 5310 XpressMusic Ok, in a moment of weakness (or brilliance… you decide) I jumped at the change to go back to a simple feature phone rather than a smartphone.  So my trusty T-Mobile MDA (my MDA Page is here) has been replaced with the phone you see to the right – a Nokia 5310 XpressMusic. I’d been planning on waiting it out for the US version of the HTC Touch Diamond that would leverage T-Mobile’s 3G network. Or biting the bullet and jumping from T-Mobile to AT&T just for the 3G iPhone this summer.

Instead, I found something that I hadn’t been looking for. Simplicity at a price that I couldn’t pass up. While talking with Amy about phone and such, it dawned on me that the one function of my phone that I use more than anything is… voice calls!?! Yep, turns out all the fancy ‘why? because I can stuff’ just doesn’t count for much when all I really used all my smartphones for over the years is voice calls.

Sure, I’ve used weather apps, email apps, feed aggregators, note taking apps, the new fancy touch-scrolling “today” apps, and many, many, many others.  But in the last year, they’ve really not been of use to me. Probably because of having a laptop with me more often than not, and the proliferation of WiFi.

Still there where two items that I couldn’t live without. Tethering of my laptop and the ability to receive email. Tethering and using the phone’s EDGE service works fine, but alas, email simply sux. I’m working on a solution to that, but it’s not a show stopper. A nifty feature is the ability to sync music with Windows Media Player & Rhapsody’s 4+ million tracks. Kicks ass as a media player, something I hadn’t planned on but was drawn to in the end. I happened to capture a speedtest while connected via EDGE and testing that out.

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Then nice thing is that for the first time in about 5 years (probably longer) I’ve got a sexy little phone rather than a big brick hanging off my belt. The fact that it was uber affordable in comparison to a smartphone that’d not use 1/10th of the features helps too.

Being a IT guy, and a technologist at heart, I still long for the big-buck devices… I just don’t have a real use for them at this time. We’ll see if this lasts.

Looking for 4 Firefox plug-in updates

firefox-logo My migration to Firefox 3 has been fairly painless. I specifically put off trying out most all the beta versions until the last release candidate. Since I’d embraced the plug-in feature of Firefox and installed upwards of two dozen of these spiffy enhancements to a great browser I knew a few (or many) would not be updated right away.

And I was right, many plug-ins were not updated when I installed FF3 rc3, and I had to do without a lot of functionality. The only thing that allowed me to ride it out from the release candidate to shipping code was the fact that Foxmarks was updated to work with FF3 – it’s my absolutely most needed plug-in.

But in the three weeks I’ve been running the latest versions of Firefox 3, I’ve seen updates to plug-ins on an almost daily basis! out of 21 plug-ins, I’ve only 4 that aren’t yet updated: Blog This in Windows Live Writer, coComment!, ColorZilla, and Thinger.

UPDATE: I just found the latest ColorZilla beta here that works with Firefox 3!  In addition, I removed the coComment! plug-in as I see that the folks at coComment themselves will be getting their plug-in updated shortly. I’ve kind of given up waiting for any update to the Blog This in Windows Live Writer plug-in. That leaves Thinger, which I really do hope gets updated, because I really need a second (third?) bookmark toolbar.

Why You Should Build Your Audience

'Live Earth 2007, Wembley Stadium' by GlowPlug An interesting component of your online brand is most certainly audience. Without it, there is little point in doing much of anything online other than email, research, and storing information. Audience is what makes the web 2.0 world turn, as we’re all dependent upon the interactivity that audience brings.

Without people to follow, read, and comment on what each of us creates, we would have no measuring stick to compare ourselves to. We would not have a way to gauge improvement in knowledge or abilities. We’d be unable to find out what help others need, or how to learn something new from readers. Audience is a crucial piece to the social web.

As individuals, we shouldn’t be hesitant to grow audience in building our brand, or writing a blog. It’s not an egotistical to want to reach more people, its right in line with human nature to connect with people and socialize. Maintaining your audience is the other half of the equation – the one that give direct feedback of whether or not you’re adding value for them. It’s important to understand the expectations you set for your audience so you can continue to meet those expectations.

For organizations it’s easier in a way since they have long had marketing strategies that target certain demographics (specific audiences) for their product or service. They have been growing and maintaining their target markets for decades in some cases. There is one difference with online audience for organizations though: interactivity. This is not something that is found offline – you don’t see comments on magazine ads for your favorite soda or show company. You will online though, and that is the big challenge for the enterprise as they move into the social media space.

Bringing people to your social web is an important part of the social aspect. It allows for feedback, interaction and growth for all involved. Are you actively growing your audience?

What tips & techniques do you use or suggest for others to help grow their audience? How do you approach readers, followers, and friends on your social web?

Look for my article ‘Audience’ in the upcoming August 2008 issue of Personal Branding Magazine in which I talk about why growing and maintaining audience is important to personal brand.

Photo credit: GlowPlug

Old media bias – or is it fear of obsolescence?

Saturday night I was listening to social media guru & fellow Social Media Breakfast conversationalist @Albert Maruggi of Provident Partners being interviewed on WCCO radio here in Minneapolis. What really struck me was the way in which the host of the show totally spun every point that was brought up. Instead of a real discussion of what is happening in the social media space, she choose to simply believe her pre-conceived notions of the Internet as a “dangerous” place.

Now I agree that everyone is welcome to believe what they want, but to not let an honest discussion develop seems deceiving to me. Whether you believe in the hype or not isn’t the point, rather the inability to have an honest discussion about something on an old-media platform in a public space. Personally I think that fellow Twitter @MNHeadHunter hit the nail on the head in this tweet.

@rickmahn Biased or not knowledgable. Or feeling threatened 🙂

Personally, this is one of the examples that worries me about so many people relying on old media for all their political news. If we can’t have an honest discussion of the facts on the platform about something like social media, how can I trust them about my political choices from any party? Disappointing to say the least.

Oh yeah, Albert was great on talking about facts, concepts, and directions – well done Albert!

Did anyone else catch the broadcast last Saturday? What did you think of the interview?

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