Bye, Bye Microsoft Outlook

Microsoft, o que vem por aí? It’s time has come, or passed rather… at least for me. I’m sure I’ll cross paths with my favorite email client and PIM in the future. I’ll either have a change of heart (unlikely) or a future client will insist that I use it for internal email at their location (very likely).

For all those anti-Microsoft folks that love to hear things like this, I simply have to say that it has little to do with the product. It does have everything to do with the way I work. As I transition much of my work online, I’m finding that I use more than one or two computers. Since it’s much harder to sync all the data on all these machines, and the fact that I simply can’t do this on some, leads me to world of cloud computing.

This is nothing new for me, I’ve been an advocate of leveraging the cloud for years, but it’s the first concerted effort to simply migrate my data and shift my app usage online. Yes this includes office productivity solutions as well. I’ll be using a lot of both Google Apps and Zoho Office. Both have their strong points and I’m aiming to leverage both for different reasons.

I’ve got most of my data on either XDrive or SkyDrive for differing reasons, and use Box.net as well for some always accessible drivers, tables, code snippets, and such.

I’ll keep MS Office Pro installed, but it’s use is limited to supporting my clients – nothing more. So join me, if you wish, and see how well this works out! I’ll share my frustrations and my wins equally with you.

Have you been thinking of doing the same? What are your directions on how you work, looking into the future?

Photo credit: Daniel F. Pigatto

 

Twitter: Down at 8:50 AM CT

Ok, I’m just keeping a record of when Twitter is down.  Like now.  The Twitter home page at this time:

image

This is the kind of thing that everyone is worried about when talking about Twitter.  It’s becoming an extremely useful tool, to the point that some people will claim it to be crucial to their daily communications.

Reliability is a key requirement, and I do know from posts on the Twitter Blog and from news that their looking for staff to monitor and maintain solely from the reliability perspective.  As an IT consultant & engineer/architect, I can be patient, I can understand the problems that scaling and massive growth can put on a platform.  However, many simply see these outages as inability to compensate, or worse, neglect.

Twitter’s engineers and management team will prevail, of that I’m sure, but it’s the timing that I worry about.  Even many of it’s most prominent users are becoming more vocal in their concerns about the service.  Shel Isreal posted An Open Letter to the Twitter Guys on what Twitter needs to address.

With all the talk of how simply useful Twitter is, the “Twitter Guys” need to take note of how important it has become to hundreds of thousands (millions?) of people world-wide.  I believe they know, but suggest as Shel does, that they need to communicate more directly, and with more information on what their doing, especially when they’re having some stability problems.  Like today.

Twitter: How to get value out of this social networking tool

social-networking Twitter is one of those tools that you either "get it" or not.  It’s really that simple.  With that in mind there are ways for you to learn how Twitter can be a tool for success for you, you & your peers, or your organization.

While I dislike the "why Twitter is bad" articles that pop up around the net, this post by Michael Krigsman over at ZDNet does bring up a good point.  Like all social networking and media tools, it can be used for improper uses as well as productive ones.  Had to get that out of the way before we continue – I do recommend you read Michael’s post though.

twitterSo, how do you get value from Twitter?  Easy: participate.

Ok, it’s more than that.  You’ll not only need to participate, but have people on Twitter that you want or need to participate with.  The key to Twitter is to recognize that it is an unfiltered conversation stream.  Having people to converse with, whether that’s special interest groups, friends, coworkers, project teams, departmental groups, or an entire enterprise – it’s having the people there that brings the value.

Imagine having geographically diverse project team in a live conversation outside of a conference room during the entire business day.  Set aside the "time waster" argument for a minute (it is valid) and look at the communication and thought-sharing aspects.

Additional features of Twitter, help enhance communication and build community.  Here are a few;

  • Public – It is, in essence, a public forum so a person needs to think more about things before committing them.  Or at least realize that what you "tweet" can be transmitted to as many followers as you have, and optionally to the public Twitter stream.
  • Brevity – This is my favorite one.  Twitter imposes a 140 character limit for each post.  What this does is keep interactions short and quick.  It also encourages you to (again) think about what you are trying to say.  It really helps a person become a better communicator and writer.
  • Unstructured – Your "Twitter stream" will have tweets from everyone that you follow (your friends list) that can sometimes appear out of order.  There are also no "threading" tools (though many request these) to sort conversations into manageable threads.  Also, there are usually several conversations going on at once.  It can be a bit overwhelming.

Overall, if you find the reason to give Twitter a try, you will likely find value in the tool.  If you just want to see what the hype is all about, you may not.  However, if you do jump in – use the search tool to look for people you know – that helps the learning curve a bit.  Also, look for your favorite bloggers – they may already be there!  There is also some great search tools as well.

rick-content-480 Finally, you can find me on Twitter at http://twitter.com/rickmahn – I’m on every day and am happy to answer any questions or help find people on Twitter if you like.

Online office – another go

technology Hey there, ho there – with the current mini-meme of online office app’s getting a bit more attention, I thought I’d give ’em another go.  That is, I have used all the major ones in the past year and a half, but have mostly come back to Microsoft Office.

Of course, I truly need MS Office Pro – my clients need documents in Word, drawings in Visio, sheets in Excel, projects in Project, you get the point.  So I can’t get rid of Office anytime soon.

However, I can move my needs to the web.  This is nothing new as I’ve done this before, and will continue to look at both online & offline solutions for the tasks at hand.  What’s interesting is that, most of my existing data is already online.  Either in Zoho or Google Docs, I’ve already migrated my “old” data to either one of these services.

Now, some of these posts today talk about the numbers of users, and how these must be an example of the lack of interest by the user community.  While it may be true in many instances, my belief is that the applications are just now becoming really comparable to desktop-based solutions.  I do think that there is a big future for online app’s, and as more tools like Adobe AIR and Microsoft Silverlight are incorporated, there is very little limit to the things that can be done as a service.

The pieces are already in place, I’m switching back to online app’s instead of Office for my personal use.  With the advent of things like Zoho Notebook – even my need of Microsoft OneNote can be addressed.

How about you?  Do you use online app’s on a regular basis, just dabble, or avoid these like the plague?

Other people talking about online office app’s & suites today:

Social media and the corporate perception

corporate image I’ve been talking with a number of people in differing areas of companies while drumming up consulting or contract gigs, and something is becoming very apparent.  While there is a huge amount of misunderstanding regarding social media, there is also a growing interest in online professional networking.

What intrigues me is how the growing interest in social networking can’t address the biggest problem facing these tools in corporate settings.  That is, the need to provide a business case that is benefited by these tools and technologies.  Fine, sure, yeah, I know that there are many business situations that simply do not require new ways to do their jobs, but there are many other situations that do.

Communication is one of the obvious ones, but I remember a number of individuals who could not look past the continuing arguments of “its a time waster” or “it’s a security hole”.  Sure, they can be that – but no worse than email.  This problem and these arguments are as old as technology itself.  No matter what the new idea/tool/concept is, it requires a new generation to prove it’s worth.

What we need to do to help foster corporate uptake of social media is to provide learning opportunities.  This might be by sending articles addressing the professional and productivity aspects to key decision makers.  It may also be done by providing “brown bag” lunches with an agenda of exploring online and hosted social tools.  One could also use themselves as an example of how to use social media to leverage their personal brand within an organization – I think many of us are already doing that.

At any rate, I’m going to continue to look for those opportunities for companies to leverage new media/social media tools to their advantage.

Have you discovered innovative uses for social media in your organization?

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