Run a blog? You’re a Community Manager too!

So you’ve got a blog, or maybe a Facebook page, or another profile on a social network or new media site somewhere out there.  Do you regularly post or update it? If so, it’s likely you have a community around it, whether or not you realize it.
You may have people who want to learn [...]


Happiness CCCXVIII

Forging relationships for the betterment of community.


Happiness CCCXII

Happiness is building community.


Happiness CCCVIII

As the fog begins to lift, will we see clearly again?


Twitter Is…

Since Twitter is the current social media darling, I thought I’d record a few thoughts I’ve had about one of my favorite online tools.  I’ve had the privilege of using Twitter for two years, and each and every person I’ve followed or had follow me along the way has taught me something new.  So [...]


5 Things – Happiness

Like Jon Swanson, I’m not really big on memes, but since the 5-Things meme is a long standing blogging tradition, who am I to refuse? So in his 25 Things post, Jon tagged me with “Five Happiness Reasons”, I’ll bite and hand off to another couple bloggers.
Here are my items for the “5 Things” [...]


Living Without Social Media

A Twitter friend of mine recently, jokingly, chastised me for a post some time back about not needing Twitter and social media. That caused me to finalize a few thoughts on the topic and inspired this post - thanks DV!
On that topic, lots of folks do it every day, and yeah they do quite [...]


How Do Companies Find Their Community Managers?

It’s a new field where there are no experts; no real training for classification or certification, and it’s difficult for folks participating in it to explain how it works. It’s not a lawless field where anything goes, but the cowboys still roam the prairie where social media grazes. Christopher S. Penn describes the problem [...]


Happiness CCXLIV

Building community as an extension to the social web.


Enterprise workers don’t have the bandwidth for social media

In past posts on the topic, I’ve often wondered when the average worker would “get” blogging. I have to admit that I finally “got it” recently, but from a different perspective. While working with larger firms, I’ve again had the chance to observe the average office worker. In doing so, “it” occurred to me [...]


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