Behind The Firewall – Rogue Agents
We’ve talked about this before. Employees taking steps on their own to induce change into an organization, to better serve the customers they interact with. We’ve talked about this before, though probably from a corporate perspective rather than a personal one. Let’s make it personal. Most agents of change have historically bent the rules. These people found new, simpler, or better ways of doing things. They didn’t hesitate to take on the leadership role (taking initiative) to make things happen, often without asking for permission or direction ahead of time. Taking risks and...
Read MoreIndependence Behind The Firewall
Have I mentioned recently that I do consulting and implementation work in social media strategy, community development and training? Probably not as much as I should, but I wanted to include that at the top in this post because I don’t bring it up often. It’s also relevant to what many people are doing in their role to help their businesses understand how they can use social media. You see, sometimes you need to induce change and one of many ways is to think like an outsider. Taking the perspective of someone new to the organization, but with a focus on your task at hand...
Read More
About Me
Rick Mahn is the Founder of SMBMSP, Principal of Rick Mahn & Associates, and a Sr. Information Technologies Architect with Experis. With over two decades in Information Technologies Architecture and Social Media, Rick connects people & organizations by embracing new technologies and open standards.Learn more about Rick.
