community

Building Internal Community

Doesn’t it seem like we talk a lot about social media as a tool for sales or marketing?  It certainly is a great channel for that in the right context, and the right usage.  I’m curious how many folks who talk about building a community for their customers have thought about building community for [...]


Run a blog? You’re a Community Manager too!

So you’ve got a blog, or maybe a Facebook page, or another profile on a social network or new media site somewhere out there.  Do you regularly post or update it? If so, it’s likely you have a community around it, whether or not you realize it.
You may have people who want to learn [...]


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