I was amazed a couple weeks ago when a younger coworker engaged in a conversation (um… debate) about whether Facebook was a viable business tool. Now, somehow I got baited into this discussion, probably on a quest to figure out why a Gen Y type would think Facebook didn’t belong behind the firewall.
During the conversation, I started to identify what was really going on. The problem wasn’t the tool (I knew this going into it), but again was perception. You see, the corporate information technology industry has done the same thing as every other professional industry. They’ve put blinders on and have had years and healthy budgets to define what “professional” conduct looks like. Moreover, because they can point to years of supposed successes in fighting (gasp!) antivirus, malware, and (more realistically) external facing security vulnerabilities, they have the gravitas within organizations to make (dictate) business policies in the boardroom.
Through all of this, the real needs of the business get molded and formed into highly structured processes that can more easily be measured or manipulated. Of course, I have to admit these methods allow businesses to conform to compliance and regulatory requirements more easily – an unfortunate reality. Because everything is so structured, the perception is that everything in business needs to be as organized and controlled. The problem is that communication is not the same thing as information.
Communication needs to happen quickly, getting to the right person at the right time to make a difference. This need is impeded by too much structure, too much process. You can see that already on the marketing & PR side of social media. The traditional release isn’t as powerful as it once was (though it hasn’t been negated either) because of the nimble adaptability of online sharing tools. This is one of many places where IT simply gets it wrong. The idea that communication and the sharing of ideas needs to be managed is a sure sign that the organization is fighting itself.
So what was the outcome of that conversation with my coworker? He still thinks Facebook isn’t a viable business tool. What it really boils down to is that he didn’t like the idea that his “professional” life could so easily collide with his “personal” life, that people could actually discover he had fun in college. Heck, who didn’t?
Sometimes its hard to listen to someone telling you the truth. Deep down you know they’re right, and that’s why you don’t stop them in their tracks. You know you need to hear it even though you don’t want to. It’s good for you.
The reality is that we often need to have our perceptions reset, and that means we need to listen. It also means that we need a network of closely trusted peers that can tell us we’re full of it, and be able to remain close because of it. If you don’t have that kind of network, then you haven’t been working hard enough in your personal social networking efforts.
Learning that the great idea you have is crap, or simply needs a few easy tweaks is as important as the ideas themselves. The ability to listen to people who care about your success and take that knowledge forward to make what you do better is a learned skill that true professionals embrace at every opportunity.
One of the things I learned from SXSW this past week was that I had been neglecting a portion of my network. Many of the people I had connected with years ago, I hadn’t kept up with and my future has been impacted because of it. That was my realization of truth, pointed out by a friend while in Austin. It’s not a mistake I’ll make a second time.
Now, what have you learned this week from a friend?
The amount of time I’ve wasted of the last several months not creating content for this blog is simply silly. When we all have so much to share and so much to say, why do we find it so hard these days to create content for our blogs?
We’re so connected to nearly instantaneous interactions on Twitter and Facebook, or IM & Skype that we forget how groundbreaking a blog actually is. Our nuggets of wisdom have been shortened to 140 characters or less and thrown into the rushing stream of status update consciousness.
Yes, this knowledge is out there, shared, and searchable, but how does it track back to what we represent to other folks?
I keep thinking about these things as I miss the opportunity every week to write content for this blog and share things I’ve learned or that I think would be useful to other people. That’s the frustration I’ve had with Twitter and other status update services or tools.
I know I’m not alone in this, many I talked to at SXSW this past week had similar comments, and we’ve read this online from many others. What I want to do is to get back to a regular blogging schedule where I’m sharing things I’ve learned through the week. There’s so much going on all the time, and it’s a shame not to be able to create content around that knowledge.
At least, this is one of many things that SXSW woke me up to. The rest I’ll save for more posts.
It’s amazing, sometimes, how easily we forget how big, how expansive our country is. The time it takes to drive across one state or another is not inconsequential and each time the scenery is worth paying attention to. The diversity of the landscapes always impresses me.
From the sweeping agricultural plains to the industrial and commercial centers of urban life, to the majestic mountains or coastline it never ceases to teach. Every trip I take, I learn something new. Either about the area I’m visiting, or the region I’m traveling through, the history and culture of the area presents a new opportunity to learn more about my fellow countrymen. It gives me a better idea of how the things I do fit into the world, and how we all relate to each other.
The other thing is the opportunity to travel across rather than over. While flying is faster, it’s certainly not rewarding. The hassles of security stops and checks is inconvenient, especially with the false sense of security it provides. Traveling on the road can be much more rewarding if you have the time. You get to see the country, meet the people, and experience the contours of the land, something that’s lost at 40,000 feet.
Another perspective is the people. You learn so much from the characters you meet and where they’re from. It can help look at things from another angle and learn what kinds of perceptions exist and why. These help us build better products and provide better services. Not just because they’re cool, but because they are useful. Because people need or want them.
I write this on the return leg of a road trip to South by Southwest (SXSW) in Austin, TX. Over a week on the road getting a full dose of fresh perspective has reset my direction and attitude. The results are the only thing left to focus on, and I need to thank this experience and the trip itself for the bulk of that new thinking.
Have you done a long distance road trip lately? What have you learned that can help others?
Ok, it’s my first day at SXSW, and I’ve already run into about 10 online friends in the first hour here at the Austin Convention Center.
I decided to start the day in the Bloggers Lounge, which most of the folks I’ve connected with online over the last many years. The lounge is set up with wired Internet and power for everyone who comes in, and there’s a bookable space for podcasting and videocasting or recording shows.
Altogether, it’s a great resource for bloggers as they create content and network with each other.
As governor, the State Capitol will stand for unity and common sense.
In addition to the POW/MIA flag that has long flown over the State Capitol, we will fly two flags when I am governor: the Wisconsin state flag and the American flag.
![wordjam #2 [read and create] by the|G|](https://sp-ao.shortpixel.ai/client/to_webp,q_lossy,ret_img,w_240,h_180/https://rickmahn.com/wp-content/uploads/2010/03/3709881283_05229464f33.jpg "wordjam #2 [read and create] by the|G|")
